Bob and Joella started Total Restoration as a carpet cleaning business that they ran from their home. When they started out, they were the sole employees but, now, Total Restoration has a staff of 20 skilled professionals who are very much like an extended family. Some employees have been with Total Restoration for over 25 years.
Total Restoration crew members are split into two groups: crew chiefs and the laborers. Crew Chiefs, the seasoned members of the TR team, are in charge of organizing their staff and tools for the day, giving direction to the other crew members while on site and ensuring the customer is informed of progress and is pleased with the job.
Total Restoration provides hands on training as well as exposing their employees to seminars and professional certification training programs.
TOTAL SERVICE GUARANTEE
We are committed to providing quality service at a fair price. We guarantee complete satisfaction of the work with the policy holder and the insurance company. All workmanship and materials are warranted for one full year from the date of completion.